Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account or place an order on our website.
• Subscribe to our newsletter or marketing communications.
• Contact us via email, phone, or WhatsApp.
• Leave a product review or interact with our content.

This information may include your name, email address, phone number, shipping address, billing information, and order history.

2. How We Use Your Information

• To process and fulfil your orders.
• To communicate with you about your orders, account, and customer service enquiries.
• To send promotional emails and marketing communications (with your consent).
• To improve our website, products, and services.
• To detect and prevent fraud or unauthorised activity.
• To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments (Paystack), and delivering orders. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are processed through Paystack's secure, PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of marketing communications at any time.
• Request a copy of your data in a portable format.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:

• Email: [email protected]
• Phone / WhatsApp: +233 123 456 789

You can also reach us through our Contact page.